Privacy policy — Majori Manor

What this covers

This policy covers majorimanor.com and the two forms on it: the membership application on the membership page, and the general enquiry form on the contact page and elsewhere on the site.

It describes what this website does. It is not a description of what happens at the estate itself.

Who is responsible

The estate at Konkordijas iela 66, Jūrmala, LV-2015, Latvia is the controller of the personal data described below. Questions about it go to info@majorimanor.com.

What the site collects

Only what somebody types into one of the two forms and sends. Nothing is collected from a visitor who reads the site and does not write to it.

The membership application

The form on the membership page asks for:

Name and surname
Country and city
Occupation or company
Email address and telephone number
How you heard about Majori Manor
Whether a member referred you, and if so their name
Why you would like to join

Name, surname, country and email address are required. Everything else on that list may be left blank and the application is still accepted.

The last two answers are free text: whatever is written in them is what is collected. Nothing is inferred from them and nothing is added to them.

The enquiry form

The general enquiry form asks for:

Name
Email address
Telephone number
A subject, chosen from a list
A message

Name, email address, subject and message are required; the telephone number may be left blank.

The legal basis

A membership application is processed on the basis of consent: it is sent by somebody asking to be considered for membership, and sending it is the consent. It can be withdrawn at any time by writing to info@majorimanor.com, and withdrawing it means the application is deleted and not considered.

A general enquiry is processed on the basis of legitimate interest — answering somebody who has written to ask a question. Nobody is asked to consent to being replied to.

Neither form is a basis for anything else. Sending one does not put anybody on a list.

Where it goes

A submitted form becomes an email. It is sent over an authenticated connection to a mailbox on the estate's own mail server and it is read by the people who run the estate.

There is no CRM, no marketing platform, no mailing list, no third-party form service and no processor of any kind between the form and that mailbox. Nothing submitted here is sold, shared, published, or used to advertise anything.

The sender is also sent a short confirmation from a no-reply address, which contains no copy of what they submitted.

How long it is kept

Applications and enquiries are kept only as long as they are needed to deal with them — to consider an application, or to answer a question and see the conversation through. After that they are deleted from the mailbox.

No fixed period is quoted here, because none has been set and a number invented for a policy is a promise nobody is keeping. Anybody may ask for their message to be deleted sooner: see below.

What the server itself records

Two small things, and both exist to keep the forms working rather than to know anything about anybody.

A counter of submissions per connection, so that one address cannot flood the mailbox. It holds a one-way hash of the IP address and the times of recent submissions, nothing else, and every entry older than an hour is deleted the next time the file is written.
A log of what happened to submissions that failed — rejected as automated, refused by the counter, or not sent because the mail server was unreachable. It records the event, the time and the same one-way hash. It never records anything anybody typed.

Neither of them is linked to a submitted form, and neither can be turned back into an IP address.

Cookies and analytics

This site sets no cookies. It has no analytics, no tracking pixel, no advertising tag, no social plug-in and no embedded video. Nothing here counts visitors or follows them anywhere.

That is why there is no cookie banner. A banner asks permission to do something; there is nothing here to ask permission for, and a banner shown anyway would be a consent dialogue for consent nobody needs to give.

The typefaces and every script and stylesheet the site uses are served from this server, not from anybody's content delivery network.

The map, and the one exception

The contact page shows a map. The map images come from CARTO, which means that opening the map makes a request to their servers and that request carries an IP address, as any request to any server does.

It is the only thing on this site that is loaded from anywhere else, and it is not loaded until a reader scrolls down to the map. Anybody who does not is not in touch with CARTO or with anyone else through this site. The address is printed on the page as text either way, so the map can be ignored entirely.

Your rights, and how to use them

Under the GDPR anybody whose data is here may ask for a copy of it, ask for it to be corrected, ask for it to be deleted, ask for its use to be restricted, object to its use, or ask for it in a portable form. Consent, where it is the basis, may be withdrawn at any time.

All of it is one email: write to info@majorimanor.com and say which of those you want. No form and no account is needed, and there is no charge. An answer comes from a person, within a month at the outside.

Anybody who is not satisfied with the answer may complain to the Data State Inspectorate — Datu valsts inspekcija — which is the supervisory authority for Latvia.